Curriculum Vitae

PERSONAL DETAILS

Dr Ong Ai Ling

  • Senior Lecturer II

  • School of Media & Communication
    Faculty of Social Sciences & Leisure Management
  •   ailing.ong@taylors.edu.my

ADMINISTRATIVE DUTIES
(Role),(Level),(Duration)
  • Senior Lecturer, School of Media and Communication, Faculty of Social Sciences and Leisure Management, Taylor's University, 01/08/2022 to present
  • Franchise Programme Coordinator, School of Media and Communication, Faculty of Social Sciences and Leisure Management, Taylor's University, 13/02/2023 to present
ACADEMIC QUALIFICATION
(Qualification),(Institution)
  • Doctor of Philosophy (Communication), Universiti Kebangsaan Malaysia, Malaysia
  • Master of Business Administration, Universiti Kebangsaan Malaysia, Malaysia
  • Bachelor of Social Sciences with Honours, Universiti Kebangsaan Malaysia, Malaysia
PROFESSIONAL MEMBERSHIP
(Organisation),(Role),(Duration),(Level)
  • Public Relations & Communications Association of Malaysia (PRCA), Associate member, 2024 to present (National)
  • Global Alliance Malaysia Team, Member, 2022 to present (International)
AREAS OF EXPERTISE
(Area)
  • Public Relation (Corporate Communication, Intercultural Communication, Youth Studies )
TEACHING
(Course Title),(Level of Study),(Institution),(Month/Year)
  • Organisational Communication, Master Degree, Taylor's University (02/2024)
  • Organizational Communication, Master Degree, Taylor's University (01/2023)
  • Promotional Writing, Bachelor Degree, Taylor's University (03/2023)
  • Organizational Communication, Master Degree, Taylor's University (03/2023)
  • Integrated Marketing Communication, Master Degree, Taylor's University (05/2023)
  • Relationship Marketing, Bachelor Degree, Taylor's University (08/2023)
  • Promotional Writing, Bachelor Degree, Taylor's University (08/2023)
  • Organisational Communication, Master Degree, Taylor's University (08/2023)
  • Promotional Writing, Bachelor Degree, Taylor's University (08/2022)
  • Relationship Marketing, Bachelor Degree, Taylor's University (08/2022)
PUBLICATIONS
(Title of publication in APA style)
Article in Journals
2023
  • Lee, F. Y., Ong, A.L., & Kok, J.W. (2023). A systematic review on communication tactics: Dealing with e-complaints on social media. SEARCH Journal of Media and Communication Research, 15(Special Issue), 109-127. (SCOPUS-Indexed)
2020
  • Ong, A. L., Chang, P. K. & Azlan, A. A. (2020) Penerokaan isu penguasaan kemahiran insaniah graduan UKM dari perspektif STOPS. Jurnal Komunikasi ; Malaysian Journal of Communication, 36 (3). pp. 247-265. (SCOPUS-Indexed)
  • Ong, A. L., Chang, P. K. & Azlan, A. A. (2020) Instrument Validation of Graduates’ Perception Towards Soft Skills Proficiency. Malaysian Journal of Student Advancement, 23 (2), 145-154.
CONTRIBUTION TO SOCIETY
(Contribution to Society),(Duration),(Level)
  • Committee Member of The Kuala Lumpur Chinese Assembly Hall (KLCAH) , 26/10/2022 (Community)