Curriculum Vitae
PERSONAL DETAILS
Dr Gan Jen Ling
Senior Lecturer II
- School of Management & Marketing
Faculty of Business & Law - jenling.gan@taylors.edu.my
BIOGRAPHY
Information on Doctoral Supervision
Area: Management
Expertise: Organizational Behavior, Human Resource Management, Training and Development, Industrial Psychology
Available to supervise (2022): No
ADMINISTRATIVE DUTIES
(Role),(Level),(Duration)
(Role),(Level),(Duration)
- Head of Department (Undergraduates), School of Management and Marketing, Faculty of Business and Law, Taylor's University , 01/08/2024 to present
- Internal APEL C Advisor , School of Management and Marketing, Faculty of Business and Law, Taylor's University , 08/02/2023 to present
- Committee Member, Impact Lab Mental Health and Wellbeing, 01/11/2022 to present
- Programme Director (Postgraduate), School of Marketing and Management, Faculty of Business and Law, Taylor's University, 01/01/2022 to present
- School Champion, Committee for Curriculum, Design, Assessment and Delivery (CDAD), School of Management and Marketing, Taylor's University, 01/05/2021 to 31/08/2024
- Acting Head of Department (Undergraduate), School of Management and Marketing, Faculty Business and Law, Taylor's University, 17/04/2023 to 15/06/2023
- Selected Taylor's University Researcher 2022, School of Management and Marketing, Faculty Business and Law, Taylor's University , 01/06/2022 to 31/12/2022
- Committee member of Digital Innovation and Entrepreneurship Hub, Centre for Industrial Revolution and Innovation (CIR4I), Research Centre, Taylor's University, 01/01/2022 to 31/12/2022
ACADEMIC QUALIFICATION
(Qualification),(Institution)
(Qualification),(Institution)
- Doctor of Philosophy (Field of Research: Management), UNIVERSITI TEKNOLOGI MALAYSIA, Malaysia
- Master of Philosophy (HR Development), UNIVERSITI TEKNOLOGI MALAYSIA, Malaysia
- Bachelor of Science(Human Resource Development with Honours), UNIVERSITI TEKNOLOGI MALAYSIA, Malaysia
PROFESSIONAL MEMBERSHIP
(Organisation),(Role),(Duration),(Level)
(Organisation),(Role),(Duration),(Level)
- Chartered Management Institute (CMI), Affilate Member, Since 2022 (International)
AREAS OF EXPERTISE
(Area)
(Area)
- Organisational And Industrial Psychology (Emotional Intelligence )
- Organisational Behavior
- Green HRM
- Training and Development (Training Transfer )
TEACHING
(Course Title),(Level of Study),(Institution),(Month/Year)
(Course Title),(Level of Study),(Institution),(Month/Year)
- Research Methodology for Executives, Master Degree, Taylor's University (01/2023)
- Business Management Project, Master Degree, Taylor's University (03/2023)
- Personal Learning and Development, Bachelor Degree, Taylor's University (03/2021)
- Personal Learning and Development, Bachelor Degree, Taylor's University (08/2021)
- Organizational Behavior, Bachelor Degree, Taylor's University (08/2021)
- Organizational Behavior , Bachelor Degree, Taylor's University (03/2021)
- Organisational Behavior, Bachelor Degree, Taylor's University (08/2020)
- Business Ethics and Values, Bachelor Degree, Taylor's University (08/2020)
PUBLICATIONS
(Title of publication in APA style)
(Title of publication in APA style)
Book Chapter
2018
Article in Journals
2023
2021
- Aqilah, Y., Gan, J. L. (2020). A bibliometric analysis of 68 years of research on charitable giving. International Journal of Modern Trends in Social Sciences.
- Gan, J. L., Aqilah, Y. (2020). Mapping the Field: A Bibliometric Analysis of Employee Voice, International Journal of Entrepreneurship, and Management Practices.
- Yaacob, A., & Gan, J. L. (2021). BIBLIOMETRIC ANALYSIS OF GLOBAL RESEARCH DEVELOPMENTS ON THE ROLE OF TECHNOLOGY DURING COVID-19: CURRENT TRENDS AND FUTURE PROSPECT. Journal of Content, Community and Communication, 13(7), 166-180. (SCOPUS-Indexed)
- Gan J.L., Yaacob, A. (2021). A bibliometric analysis on the influence of social media during the COVID-19 pandemic, SEARCH Journal of Media and Communication Research, 13(3), 35-55. (SCOPUS-Indexed)
2020
2019
- Gan, J. L.*, & Halimah, M. Y. (2019). Industrial Revolution 4.0: the Human Resource Practices. International Journal of Recent Technology and Engineering (IJRTE), 8(3S2), 620-624. (SCOPUS-Indexed)
- Gan, J. L.*, & Halimah, M. Y. (2019). Role of Emotional Intelligence and Mental Health in Improving Performance. Indian Journal of Public Health Research & Development, 10(6). (SCOPUS-Indexed)
- Gan, J. L.* & Halimah, M. Y. (2019). Does employees’ diversity affect organizational performance? A review papers. International Journal of Modern Trends in Business Research (IJMTBR), 2 (6), 36 - 42.
- Gan, J. L.*, & Halimah, M.Y. (2019). The Relationship between Training and Employees’ Retention: A Review Paper. International Journal of Entrepreneurship and Management Practices, 2(5), 16-24.
- Gan, J. L.*, & Yusof, H. M. (2019). The significance of the linkage between organizational communication and employees’ performance: a review paper. Jurnal Kemanusiaan, 17(1-S), 1-4
- Gan, J. L.* & Halimah, M. Y. (2019). Does Employee Empowerment Reduce Turnover Intention? A Review Paper. International Journal of Modern Trends in Business Research (IJMTBR), 2 (6), 43 - 50.
- Gan, J. L.*, & Yusof, H. M. (2019). Gender differences in organizational citizenship behaviour: a study of Malaysian manufacturing sector. Studia universitatis babesbolyai, negotia, 64(2), 83-95. DOI:10.24193/subbnegotia.2019.2.05
2018
- Gan, J. L.*, & Halimah, M. Y. (2018). The Dimensionality of Organizational Justice and Its Relationship with Organizational Citizenship Behavior in the Malaysian Context. Jour of Adv Research in Dynamical & Control Systems, 10(6) (SCOPUS-Indexed)
- Gan, J. L.*, & Halimah, M.Y. (2018). Guanxi and Turnover Intention: A Review Paper. International Journal of Accounting, Finance, and Business, 4(17), 46-52.
- Gan, J. L.*, & Halimah, M.Y. (2018). Generation Y in organizations: intrinsic motivation or extrinsic motivation? A review paper. Journal of Humanities, Language, Culture and Business, 2(9), 36-44.
- Gan, J. L.*, & Halimah, M. Y. (2018). The influence of psychological capital on organizational citizenship behaviour: a review paper. International Journal of Education, Psychology and Counselling, 3(20), 23-31.
- Gan, J. L.*, & Halimah, M. Y. (2018). Does psychological capital influence employees’ burnout? A review paper. International Journal of Business and Management, 2(4), 36-42.
2016
Article in Proceeding
2022
- Khoo, K.L, Gan, J.L., Yaacob, A. (2022). To Travel or Not To Travel? Understanding the Relationship between COVID Stress and Travel Avoidance. International Conference on Responsible Tourism and Hospitality (ICRTH). Kuching, Sarawak. 1st September 2022.
2021
- Yaacob A. and Gan J.L. (2021). Teaching and Assessing the Future Social Entrepreneurs: A Connection with the Social Entrepreneurial Ecosystem through Experiential Learning. Taylor's 14th Teaching and Learning Conference 2021. Conference Proceedings
2018
- Gan, J. L.*, & Yusof, H. M. (2018). Does organizational justice influence organizational citizenship behavior among engineers? A conceptual paper. In Proceedings of the International Conference on Industrial Engineering and Operations Management (pp. 2227-2234). (SCOPUS-Indexed)
- Gan, J. L.*, & Yusof, H. M. (2018). Does Emotional Intelligence Influence Organizational Citizenship Behavior among Engineers? A Conceptual Paper. In Proceedings of the International Conference on Industrial Engineering and Operations Management Bandung, Indonesia, March (pp. 6-8). (SCOPUS-Indexed)
Extended Abstract
2023
2022
- Gan, J.L., Yaacob, A. and Khoo, K.L, (2022). Simulating The Real World to the Classroom (2022). IUCEL2022 Proceedings.
Mass Media(Newspaper,Radio,TV,Popular Magazine)
2022
- Yaacob, A., Gan, J.L., Khoo, K.L (2022). How Ethical Should a Business Be? Tri-Perspectives in the New Marketing. Marketing Magazine. 27 October 2022.
Digital Media
2022
- Gan J.L. (2022), Taylor’s Case Study: How Emotional Intelligence Impacts Organisational Behaviour, Taylor's University News.
- Gan J.L. (2022), From Student Life To Adulthood: Coping With Mental Health, Taylor's University News.
- Gan J. L. (2022). How to Find Your Ideal Working Style, Taylor's University News.
- Gan J. L., & Karen Tsen, M. K., (2022). Can We Achieve Work-Life Balance in Malaysia?, Taylor's University News.
RESEARCH PROJECT
(Project title),(Role),(Duration),(Level)
(Project title),(Role),(Duration),(Level)
- Empirical Analyses of the Factors influencing the Intention to Purchase Home in Smart Cities, Co-researcher, 2022 (Taylor's University)
SUPERVISION
(Title of Thesis),(Name of Candidates),(Academic Level),(Role)
(Title of Thesis),(Name of Candidates),(Academic Level),(Role)
ONGOING
- Zhou LinAn , PhD/ Doctoral (Co-supervisor (Internal))
- ZHOU LINAN (Co-supervisor (Internal))
COMPLETED
- The Importance of Staff Training In Enterprise Management, WenXi, Master by Coursework (Main Supervisor)
- The Impact of Training and Development on Employee Performance in Chinese Garments Companies, LIU ZHAO JUN, Master by Coursework (Main Supervisor)
- THE EFFECT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON EMPLOYEE PERFORMANCE , XIONG ZHIHAO, Master by Coursework (Main Supervisor)
- The Critical Components of Emotional Intelligence in Negotiation Outcomes: The Real Estate Industry, JASMINE BOO SWEE YIN, Master by Coursework (Main Supervisor)
- The relationship between Job Satisfaction and Employee Turnover intention in Chinese SME: The mediating role of organizational commitment, JiZeYu, Master by Coursework (Main Supervisor)
- THE RELATIONSHIP BETWEEN LEADERSHIP AND MOTIVATION AMONGST VOLUNTEERS IN NON-PROFIT ORGANIZATIONS, JOEL TAN TZE WHAY, Master by Coursework (Main Supervisor)
- The Impact of Motivation on younger generation employees turnover intention in SMEs: The perspective of Maslow Hierarchy of Needs, Cao FeiYa, Master by Coursework (Main Supervisor)
- Understanding the Outcomes of Talent Management in an Organization through Human Resource Management Practices, Liao QiQin, Master by Coursework (Main Supervisor)
- Project Management Competency in Malaysia Construction Industry, Low Pak Lian, Master by Coursework (Main Supervisor)
- Customer s Perceived Value on Restaurant s Business Model Innovation in Klang Valley, Sylvester Kwon Ming Zhang, Master by Coursework (Main Supervisor)
- Analyze the influence factors and importance of Chinese SMEs strategic management in the context of China, HuangHui, Master by Coursework (Main Supervisor)
- COMPENSATION AND BENEFIT AND TRAINING AND DEVELOPMENT INFLUENCE EMPLOYEE LOYALTY , CHEANG HENG HANG, Master by Coursework (Main Supervisor)
- The Loss of Employee in Hotels Industry, Huang GuoYi, Master by Coursework (Main Supervisor)
- The Role of Training and Development on Employees' Performance: The Moderating Role of Working Environment, Yang JiaLi , Master by Coursework (Main Supervisor)
- INFLUENCE OF PERSONALITY AND INNOVATIVE CULTURE ON INNOVATIVE PERFORMANCE IN CHINESE MANUFACTURING INDUSTRY: THE MEDIATING EFFECT OF PSYCHOLOGICAL SAFETY, OU SHUHUI (Co-supervisor (Internal))
- The Relationship between Social Engagement, Religiousness, and Emotional Wellbeing of University Students, Asfand Asmat , Bachelor s degree (Main Supervisor)
- The Impact of COVID-19 in the RMG Sector of Bangladesh, Jafrina Alam Jessy, Bachelor s degree (Main Supervisor)
- Relationship between Organizational Citizenship Behavior (OCB), Organizational Commitment, Organizational Culture, Job Satisfaction of Employees, Insiya Hussain, Bachelor s degree (Main Supervisor)
- The role of Perceived Training & Development and Organizational Justice on Job Satisfaction in Retail sectors, Siow Yi Xuen, Bachelor s degree (Main Supervisor)
- The relationship between organization culture, job satisfaction and turnover intention in private listed company, Tan Fong Yin, Bachelor s degree (Main Supervisor)
- Diversity at work and effects on job performance., ENOCK EDMUNDI TARIMO, Bachelor s degree (Main Supervisor)
- Working Environment for Effective Job Performance, Seow Chee Ching, Bachelor s degree (Main Supervisor)
PRESENTATION
(Title),(Event),(Date Presented),(Organiser),(Level)
(Title),(Event),(Date Presented),(Organiser),(Level)
ORAL PRESENTER
- TURNOVER INTENTION IN PRIVATE SECTOR: THE ROLE OF ORGANIZATIONAL CULTURE AND JOB SATISFACTION, BLM2-ICAM4 e-conference, 11/09/2021 to 11/09/2021, Taylor's University (International)
- COVID-19 AND HUMAN RESOURCE MANAGEMENT FUNCTIONS: A SHORT DISCUSSION, BLM2-ICAM4 e-conference, 11/09/2021 to 11/09/2021, Taylor's University (International)
- JOB SATISFACTION IN RETAIL: THE ROLE OF PERCEIVED TRAINING & DEVELOPMENT AND ORGANIZATIONAL JUSTICE, BLM2-ICAM4 e-conference, 11/09/2021 to 11/09/2021, Taylor's University (International)
- A BIBLIOMETRIC ANALYSIS ON ETHICAL LEADERSHIP: THE GLOBAL TREND IN SCOPUS DATABASE (1974-2020), BLM2-ICAM4 e-conference, 11/09/2021 to 11/09/2021, Taylor's University (International)
- The significance of the linkage between organizational communication and employees performance: a review paper, The International Conference on Social Sciences, Management and Accounting, 24/09/2019 to 26/09/2019, UTM and Makassar Indonesia (International)
- Employee Empowerment and Turnover Intention: A Review Paper, International Conference on Tourism, Business, and Technology, 06/12/2018 to 07/12/2018, Global Academic Excellence (GAE) (International)
- Generation Y in organizations: intrinsic motivation or extrinsic motivation? A review paper, International Academic Conference, 14/11/2018 to 15/11/2018, Edusage (International)
- Gender differences in organizational citizenship behaviour: A study of Malaysian manufacturing sector, International Research Conference on Economics, Business, and Social Sciences, 09/11/2018 to 10/11/2018, UM (International)
- GuanXi and Turnover Intention: A review paper, International Conference on Humanities, Economy, and Technology, 02/11/2018 to 03/11/2018, Global Academic Excellence (GAE) (International)
- Does training influence employees retention? A review paper, International Conference on Global Business and Social Sciences, 15/10/2018 to 16/10/2018, Global Academic Excellence (GAE)  (International)
- Employees Diversity and Organizational Performance, International Conference on Social Sciences Studies, 29/09/2018 to 29/09/2018, Edusage (International)
- The relationship between the dimensionality of organizational justice and turnover intention: a conceptual paper, International Conference on Religion, Social Sciences, and Technological Education, 25/09/2018 to 26/09/2018, USIM (International)
- Does psychological capital influence organizational citizenship behaviour? A review paper, International Conference on Governance, Organization and Business, 12/09/2018 to 13/09/2018, Edusage (International)
- A review of the linkage between organizational communication and employees performance., International Graduate Conference on Engineering, Science & Humanities, 13/08/2018 to 15/08/2018, UTM (International)
- The Linkage between Workplace Spirituality and Organizational Citizenship Behavior: A Review Paper, International Conference of Social Sciences and Humanities, 19/04/2018 to 19/04/2018, UTM and Makassar State University Indonesia (International)
- The relationship between motivation to transfer and training transfer: the moderating role of supervisory support, CHREST International Conference, 04/04/2018 to 05/04/2018, UKM (International)
- Does organizational justice influence organizational citizenship behavior among engineers? A conceptual paper., IEOM Conference, 06/03/2018 (National)
- Does organizational justice influence organizational citizenship behavior among engineers? A conceptual paper, International Conference on Industrial Engineering and Operations Management, 06/03/2018 to 08/03/2018, IEOM Society International  (International)
- Does Emotional Intelligence Influence Organizational Citizenship Behavior among Engineers? A Conceptual Paper, International Conference on Industrial Engineering and Operations Management, 06/03/2018 to 08/03/2018, IEOM Society International (International)
- Does Emotional Intelligence Influence Organizational Citizenship Behavior among Engineers? A Conceptual Paper., IEOM Conference, 06/03/2018 (National)
- An Empirical Study of the Relationship between Supervisory Support and Training Transfer: A Mediating Role of Motivation to Transfer, International Conference on Academic Multidisciplinary Educational Research, 26/01/2018 to 26/01/2018, SSR (International)
- The Linkage between Emotional Intelligence and Organizational Citizenship Behavior: A Conceptual Paper, SPS Colloquium, 12/12/2017 to 12/12/2017, UTM (University)
- The Linkage between Servant Leadership and Organizational Citizenship Behavior: A Review Paper, SPS Colloquium, 08/11/2017 to 08/11/2017, UTM (University)
- The linkage between organizational justice and organizational citizenship behavior: A review paper, SPS Colloquium , 10/10/2017 to 10/10/2017, UTM (University)
- The Dimensionality of Organizational Justice and Its Relationship with Organizational Citizenship Behavior in the Malaysian Context, International Conference on Technology Management, Business and Entrepreneurship, 24/08/2017 to 24/08/2017, UTHM (International)
AWARDS AND STEWARDSHIP
(Name of Award/Stewardship),(Award Category),(Awarding Institution),(Year Awarded),(Type of Award)
(Name of Award/Stewardship),(Award Category),(Awarding Institution),(Year Awarded),(Type of Award)
- Venus International Women Award, Education, Venus International Foundation, 2023 (Young Women Researcher in Organizational Behaviour)
- Gold Award in E-Content Development, Competition, Universiti Teknologi Mara (UITM), 2023 (Creativity)
- Best Paper Award at the International Conference on Responsible Tourism and Hospitality, Conference, UCSI University, 2022 (Best Paper Award)
- Silver Award for IUCEL 2022 Competition - Simulating the Real World to the Classroom, Competition, Universiti Putra Malaysia (UPM), 2022 (Creativity)
- Silver Medal in Invention, Innovation & Design on e-Learning (IIDEL) Competition, Competition, Universiti Putra Malaysia (UPM), 2022 (Creativity)
- Gold Award, Conference, Taylor's University, 2021 (Best Paper Award)
- APJBA Excellence Award, Conference, Taylor's University, 2021 (Best Paper Award)
- Silver Medal in Innovation Competition and Exhibition, Competition, Kolej Komuniti Kementerian Pengajian Tinggi Malaysia, 2021 (Creativity)
- Award for the Provision of MCMC Digital Society Research. Research Project: IT Skills Programs for Orphan and Vulnerable Children (OVC) in Malaysia, Education, Ministry of Higher Education, 2020 (Research Grant)
- Best Student Award in MPhil Faculty of Management, Education, Universiti Teknologi Malaysia (UTM), 2017 (Best Postgraduate Award)
- Dean's List Award in Bachelor of Science, Education, Universiti Teknologi Malaysia (UTM), 2015 (Dean's List)
- The Most Outstanding Leader, Services, Universiti Teknologi Malaysia (UTM), 2014 (Chairman Of Committee Or Task Force)
CONTRIBUTION TO SOCIETY
(Contribution to Society),(Duration),(Level)
(Contribution to Society),(Duration),(Level)
- Organizer for Organ Donation Awareness Campaign, 30/11/2022 to 30/11/2022 (Private/Industrial Sector)
- Invited Judge for Taylor's Community CSR - CIMB Islamic Rider Entrepreneur Program, 24/08/2021 to 24/08/2021 (National)
- Invited Judge for Taylor's Community CSR - Taylor's SE.SAMA NAMA Pitch, 14/08/2021 to 14/08/2021 (National)
- IT Training at orphanage home (PERNIM), 30/01/2021 to 30/01/2021 (Community)
COURSE ATTENDED
(Course Title),(Course Mode),(Date/Duration),(Level)
(Course Title),(Course Mode),(Date/Duration),(Level)
- Children in a Digital World: Understanding Children s Risks, Harm and Safety, Non research, 26/11/2020 to 26/11/2020 (Government Sector)
- Navigating Journal Peer Review: A Guide for Authors and Reviewers, Research, 12/11/2020 to 12/11/2020 (Private/Industrial Sector)
- TLS - Training on QS Ranking, Non research, 23/09/2020 to 23/09/2020 (University)
- Up Your Game with Mindfulness, Non research, 21/08/2020 to 21/08/2020 (University)
- Office 365 User Training - Microsoft Teams for Educators, Non research, 14/08/2020 to 14/08/2020 (University)
- Brick and Click Walkthrough and Training Session , Non research, 13/08/2020 to 13/08/2020 (University)
- Reinventing HR For Future Workforce: Talent Strategies In The Rapidly Growing Digital Age , Non research, 21/03/2019 to 21/03/2019 (National)
- High Impact Journal Writing and Publishing, Research, 28/02/2019 to 28/02/2019 (University)
- Information Security Training , Non research, 09/02/2015 to 09/02/2015 (Private/Industrial Sector)
- Business Conduct Guidelines, Non research, 01/02/2015 to 01/02/2015 (Private/Industrial Sector)
- Occupational Safety and Health, Non research, 01/10/2013 to 01/10/2013 (University)