Curriculum Vitae

PERSONAL DETAILS

Dr Khairiah Binti Ismail

  • Senior Lecturer II

  • School of Hosp,Tourism & Events
    Faculty of Social Sciences & Leisure Management
  •    03-5629 5416
  •   khairiah.ismail@taylors.edu.my

ADMINISTRATIVE DUTIES
(Role),(Level),(Duration)
  • Senior Lecturer II, School of Hospitality, Tourism, and Events, Faculty of Hospitality, Food & Leisure Management, 01/02/2023 to present
  • Internal Auditor , Taylor's University , 03/02/2020 to present
  • Coordinator for Industry Immersion , Bachelor of International Events Management, School of Hospitality, Tourism and Events, Taylor's University , 01/01/2020 to present
  • Advisor of ELITE Programme , School of Hospitality, Tourism, and Events, Taylor's University, 01/01/2019 to present
  • Coordinator for Internship (Events Management), Bachelor of International Tourism Management (Hons) & Events Management, School of Hospitality, Tourism and Events, Faculty of Social Sciences and Leisure Management, 30/03/2018 to present
  • School Quality Assurance Officer (SQAO), School of Hospitality, Tourism, and Events, Faculty of Social Sciences and Leisure Management, Taylor's University , 01/10/2023 to present
  • Coordinator for Work-Based Learning (WBL), Bachelor of International Events Management, School of Hospitality, Tourism, and Events, Taylor's University, 02/01/2022 to 01/01/2024
  • Stream Coordinator , Diploma in Event Management & Bachelor of International Tourism Management (Hons) (Events Management), School of Hospitality, Tourism and Events, Faculty of Social Sciences and Leisure Management, 10/01/2020 to 31/12/2021
ACADEMIC QUALIFICATION
(Qualification),(Institution)
  • Doctor of Philosophy, Universiti Putra Malaysia, Malaysia
  • Master in Tourism Management, UNIVERSITI TEKNOLOGI MARA, Malaysia
  • Bachelor of Event Management (Hons), UNIVERSITI TEKNOLOGI MARA, Malaysia
  • Diploma in Office Management & Technology, UNIVERSITI TEKNOLOGI MARA, Malaysia
PROFESSIONAL MEMBERSHIP
(Organisation),(Role),(Duration),(Level)
  • Arts, Live Festival and Events Association (ALIFE), Member, 2021 to 2022 (National)
  • Asia Pacific Institute for Events Management (APIEM), Committee member, 2019 to 2023 (International)
  • Business and Major Events Academic Council, Academic Member, 2015 to 2021 (National)
AREAS OF EXPERTISE
(Area)
  • Tourism Management (Location-Based Services (LBS))
  • Events Management (Event Risk and Safety)
  • Events Management (Music Festival, Concert)
  • Tourism Management (Dark Tourism )
RESEARCH INTEREST
(Research Area)
  • Event Management
  • Gender Differences
  • Risk Management
  • Tourism Management
TEACHING
(Course Title),(Level of Study),(Institution),(Month/Year)
  • Trends and Issue in International Events Management, Bachelor Degree, Taylor's University (01/2023)
  • Social Innovation Project , Bachelor Degree, Taylor's University (08/2023)
  • Event and Tourism Risk Management , Bachelor Degree, Taylor's University (03/2023)
  • Events Project Management, Bachelor Degree, Taylor's University (03/2023)
  • Event and Tourism Risk Management , Bachelor Degree, Taylor's University (08/2023)
  • Events Project Management , Bachelor Degree, Taylor's University (08/2023)
  • Trends and Issues in International Events Management , Bachelor Degree, Taylor's University (01/2022)
  • Event and Tourism Risk Management , Bachelor Degree, Taylor's University (03/2022)
  • Event and Tourism Risk Management, Bachelor Degree, Taylor's University (08/2022)
  • Events Project Management, Bachelor Degree, Taylor's University (03/2022)
  • Events Project Management, Bachelor Degree, Taylor's University (08/2022)
  • Conventions and Meetings Management , Bachelor Degree, Taylor's University (01/2021)
  • Events Project Management, Bachelor Degree, Taylor's University (03/2021)
  • Event and Tourism Risk Management, Bachelor Degree, Taylor's University (03/2021)
  • Event and Tourism Risk Management , Bachelor Degree, Taylor's University (08/2020)
  • Event and Tourism Risk Management, Bachelor Degree, Taylor's University (03/2020)
  • Events Project Management, Bachelor Degree, Taylor's University (03/2020)
  • Events Operation, Bachelor Degree, Taylor's University (03/2020)
  • Events Operation, Bachelor Degree, Taylor's University (08/2020)
  • Events Project Management, Bachelor Degree, Taylor's University (08/2020)
  • Introduction to Events and Meeting, Bachelor Degree, Taylor's University (03/2018)
  • Events Project Management , Bachelor Degree, Taylor's University (03/2018)
  • Digital Media for Tourism , Diploma, Taylor's University (03/2018)
  • Business Negotiations in Events , Diploma, Taylor's University (03/2018)
  • Principles of Design for Events , Diploma, Taylor's University (03/2018)
  • Event Project Management , Bachelor Degree, Taylor's University (03/2017)
  • Live Event Project , Bachelor Degree, Taylor's University (08/2017)
  • Special Events and Festival, Bachelor Degree, Taylor's University (03/2017)
  • Event Operations, Bachelor Degree, Taylor's University (03/2017)
  • Business Negotiations in Events , Diploma, Taylor's University (08/2017)
  • Event Project , Diploma, Taylor's University (01/2016)
  • Business Negotiations in Events , Diploma, Taylor's University (08/2016)
  • Event Operations, Bachelor Degree, Taylor's University (08/2016)
  • Sponsorship for Events , Diploma, Taylor's University (05/2015)
  • Event Concept Development , Diploma, Taylor's University (08/2015)
  • Event Project Management , Bachelor Degree, Taylor's University (08/2015)
PUBLICATIONS
(Title of publication in APA style)
Article in Journals
2023
  • Nasir, H. M., Alagas, E. N., and Ismail. K. Rising to the challenges of the Malaysian Business Events industry from expert’s perspective: Emerging themes during Covid-19 (SCOPUS-Indexed)
     
  • Razak, D. H. A., Ismail, K., Yee, N. W., Tung, L. & Jimbun S. L. The Impact of COVID-19 on the Business Events Industry in Malaysia (SCOPUS-Indexed)
     
  • Ismail K., Razak, D. H. A., Yee, N. W., & Abdullah, N. H. Perceived Impact of the Covid-19 Pandemic on Entertainment Events in Malaysia (SCOPUS-Indexed)
     
  • Zamzuri, N. H., Nasir, N. M., Shah N. F. M. & Ismail, K. Conceptual Event Technology Usage, Experience Technology Innovation in Event Management: Thematic Analysis Technique (SCOPUS-Indexed)
     
2022
  • Ismail, K., Abdullah, N. H., Zamzuri, N. H., and Mahomed, A. S. B. (2022). Government Responsiveness on Safety and Security of Malaysia Music Festivals. 7(30), 198-205. DOI:10/35631/JTHEM.730015 (ERA Indexed)
     
2021
  • Ismail, K., Abdullah, N. H., Hassan, H., & Zamzuri, N. H. (2021). Does Festival-goer is a Risk-Taker?. Environment-Behaviour Proceedings Journal, 6(SI4), 171-176. (SCOPUS-Indexed)
     
2018
  • Ismail K., Adros N., Jimbun S.L. (2018). Risk Issues of the 29th SEA Games. pp.51-66. ISSN 2289-1471. (SCOPUS-Indexed)
     
2017
  • Ismail, K., & Meng, N. K. (2017). Measuring the Failure Factors of Festival. A Case of FMFA Organized and Hosted by ASEAN Tourism Research Conference, 214.
2015
  • Anuar F. I., Ismail K., and Yulia A. (2015). Implication of Privacy Concerns and Safety Awareness of Tourism Location-Based Services (LBS) Application among College Students. 21, 1234-1238. (ISI-Indexed)
     
RESEARCH PROJECT
(Project title),(Role),(Duration),(Level)
  • Sustainability of Community-Based Homestay in Selangor, Malaysia , Co-researcher, 2023 to 2024 (Taylor's University)
  • International Days of Thomas More University, Brussels , Co-researcher, 2023 (International)
  • Sustainability of Community-Based Homestay in Selangor, Malaysia , Co-researcher, 2023 to 2025 (Taylor's University)
  • The Impact, Recovery and Future of the Business Events Industry in Malaysia after COVID-19, Co-researcher, 2021 to 2022 (Taylor's University)
  • The Impact, Recovery and Future of the Business Events Industry in Malaysia after COVID-19, Co-researcher, 2021 to 2022 (Taylor's University)
EVALUATION ACTIVITIES
(Activity),(Duration),(Category)
  • Asia Pacific Event Conference, Lombok, 2023 to 2023 (Article in Journal)
  • International Journal of Event and Festival Management , 2021 to 2022 (Article in Journal)
  • Jurnal Intelek, UiTM, 2021 to 2021 (Article in Journal)
  • 2nd Asia Pacific Virtual Events Conference (AVEC2) , 2021 to 2021 (Article in Proceeding)
CONSULTANCY PROJECT
(Project title),(Organisation),(Duration),(Role),(Level)
  • Consultancy Project with Arts, Live Festival and Events Association (ALIFE) , Arts, Live Festival and Events Association (ALIFE) , 31/07/2023 to 01/03/2024, Consultant  (Private/Industrial Sector)
SUPERVISION
(Title of Thesis),(Name of Candidates),(Academic Level),(Role)
ONGOING
  • Tang Wei Wei , PhD/ Doctoral  (Co-supervisor (Internal))
  • Zalikha Nadzirah binti Mohd Dzulkiffli , Master by Research  (Co-supervisor (External))
  • Jing Jinhuan, Master by Coursework  (Main Supervisor)
  • Li Boji, Master by Coursework  (Main Supervisor)
  • Alsader Gazwa Naif M , Master by Coursework  (Main Supervisor)
COMPLETED
  • The Determinants to the Job Turnover in Five-Star Hotels of Kuala Lumpur during Post-pandemic, Zhang Zhihao, Master by Coursework  (Main Supervisor)
  • Crisis Management in Beijing Five-star Hotel during Covid-19, Wang Boshao , Master by Coursework  (Main Supervisor)
PRESENTATION
(Title),(Event),(Date Presented),(Organiser),(Level)
ORAL PRESENTER
  • The Portrayal of Islam in mainstream entertainment events in Malaysia, International Conference on Language, Education and Tourism (ICLET) 2023, 07/08/2023 to 09/08/2023, International Islamic University Malaysia (International)
  • Perceived impact of Covid-19 pandemic on entertainment events in Malaysia , Asia Pacific Virtual Event Conference (AVEC2), 24/11/2021 to 24/11/2021, Asia Pacific Institute for Events Management (APIEM), Taylor's University, and UiTM (International)
  • The Smuggler Next Door. Risk Takers in Music Festival, BLM2 - ICAM4, 11/09/2021 to 11/09/2021, Centre for Industrial Revolution and Innovation (CIRI) (International)
  • The Impact of Music Festival on Tourist Destination: a Case of Malaysian Music Festivals, The 10th International Conference on Science, Computing, Chemistry & Management (ICSCCM 2021), 07/07/2021 to 08/07/2021, Science and Knowledge Research Society (International)
  • The Position of Music Festival as an Attractive Destination in Malaysia , The 7th International Conference Hospitality and Tourism Management 2020 (ICOHT 2020) , 25/08/2020 to 26/08/2020, The International Institute of Knowledge Management (TIIKM) (International)
  • Does Festival-Goer is a Risk-Taker?, 6th International Conference on Science and Social Research , 04/12/2019 to 05/12/2019, Institute of Research Management & Innovation (IRMI) Universiti Teknologi MARA, (International)
  • Inside Out of Music Festival: An Islamic Perspective, 3rd International Language and Tourism Conference, 18/10/2019 to 19/10/2019, Kuliyyah of Language and Management, International Islamic University Malaysia, Pagoh  (International)
  • Attendees Motives in Consuming Illegal Substances in Music Events, 7th Asia Euro Conference, 14/11/2018 to 17/11/2018, The 7th Asia Euro Conference is an international event jointly organized by Taylor s University, Malaysia (TTUC, Crit) and Universit Toulouse-Jean Jaur s (ISTHIA, CERTOP), France (International)
  • Measuring the Failure Factors of Festival: A Case of FMFA , ASEAN Tourism Research Conference, 17/01/2017 to 19/01/2017, ASEAN Tourism Research Association (ATRA)  (International)
  • Implication of Privacy Concerns and Safety Awareness of Tourism Location - Based Services (LBS) Application Among College Students , International Conference on Business, Management, Tourism and Hospitality 2015 (BIZMATOUR 2015), 12/05/2015 to 14/05/2015, Malaysia Technical Scientist Association (MALTETAS) (International)
INVITED SPEAKER
  • Risk Management in International Events , International Days of Thomas More University , 15/03/2023 to 15/03/2023, Thomas More University, Brussels (International)
  • Event project management and set-up issues with the organizing committee, Guest Speaker for MGM4142 course, 20/12/2022 to 20/12/2022, School of Business and Economics, UPM (University)
  • Sharing the experience of organizing various events with the organizing team and stakeholders, Guest speaker for MGM4142 course , 26/11/2021 to 26/11/2021, School of Business and Economics, UPM  (University)
  • Becoming an event lecturer , Spill the tea with event students , 08/09/2021 to 08/09/2021, Faculty of Business Management, UiTM (University)
  • Managing Successful Event , Workshop series - Pusat Internet 1 Malaysia , 01/07/2019 to 01/07/2019, Red Tone  (National)
ENDOWMENT/GIFT & DONATION
(Contribution Details),(Donor/Contributor),(Type),(Category)
  • Sponsor for Student Final Year project, Broadway Media Sdn Bhd, Money (Donation)
AWARDS AND STEWARDSHIP
(Name of Award/Stewardship),(Award Category),(Awarding Institution),(Year Awarded),(Type of Award)
  • Bronze Award, Conference, Taylor's University, 2021 (Best Paper Award)
  • Best Paper Award (Gold) , Conference, Taylor's University, 2021 (Best Paper Award)
  • Best Presenter Award (Silver), Conference, Taylor's University, 2021 (Best Presentation)
  • APIEM Certified Educator in Virtual Event Organizing , Services, Taylor's University, 2020 (Organizer)
  • 3 Minutes Thesis Competition , Competition, Universiti Putra Malaysia (UPM), 2019 (Presenter )
  • Best Presenter Award, Conference, Universiti Teknologi Mara (UITM), 2019 (Best Presentation)
  • APIEM Certified Tutor, Education, Taylor's University, 2019 (Event Centre of Excellence)
CONTRIBUTION TO SOCIETY
(Contribution to Society),(Duration),(Level)
  • Charity to: Orang Asli Community, Cameron Highlands, 23/11/2019 to 23/11/2019 (University)
  • Charity to: Malaysian Association for The Blind (MAB), 24/11/2018 to 24/11/2018 (University)
  • Charity to: National Autism Society, Malaysia (NASOM), 2017 (under - RJ61303 Live Event Project module), 21/08/2017 to 15/11/2017 (University)
  • Charity to: National Cancer Society Malaysia (NCSM), 2015 (under - RJ61303 Live Event Project module), 17/08/2015 to 28/11/2015 (University)
  • Charity to: Nepal Earthquake, 2015 (under - RJ61303 Live Event Project module), 16/03/2015 to 13/06/2015 (University)
COURSE ATTENDED
(Course Title),(Course Mode),(Date/Duration),(Level)
  • Quality Assurance Training Program by MQA - Student Intake Standards (SIS)/Entry Requirements, Research, 29/11/2023 to 29/11/2023 (University)
  • Academic Townhall 2023: Purpose Learning with Impact, Non research, 15/11/2023 to 15/11/2023 (University)
  • Why falls are more common in elderly - Prevention and Care, Non research, 07/10/2023 to 07/11/2023 (University)
  • ChatGPT and generative AI in higher education, Non research, 21/09/2023 to 21/11/2023 (International)
  • Professional Development Day for SHTE Events: Business Events (BE) Forum, Non research, 23/08/2023 to 23/08/2023 (National)
  • Empowering student growth through meaningful learning reflections , Non research, 22/08/2023 to 22/08/2023 (University)
  • Journey to personalized learning and 1:1 tutoring with AI, Non research, 08/08/2023 to 08/08/2023 (University)
  • 10th Graduate Research Seminar , Research, 28/04/2023 to 28/04/2023 (International)
  • Getting ready with myTIMeS, Non research, 07/03/2023 to 07/03/2023 (University)
  • ChatGPT unleashed: To embrace with open arms or reject due to potential harm?, Non research, 02/03/2023 to 02/03/2023 (University)
  • Writing Programme Learning Outcomes and Course (Module) Learning Outcomes , Research, 18/01/2023 to 18/01/2023 (University)
  • Future of Teaching & Learning: Skills Educators Should Focus On, Non research, 11/10/2022 to 11/10/2022 (University)
  • Post Graduate Research Colloquium (PGRC), Research, 20/09/2022 to 20/09/2022 (University)
  • CRiT Summer School, Research, 26/07/2022 to 28/07/2022 (International)
  • Writing and Mapping PEOs, PLOs, CLOs to MQF 2.0 Learning Outcomes and Domains, Non research, 14/06/2022 to 14/06/2022 (University)
  • CRiT Webinar on 'Writing a High Quality Systematic Review Paper", Research, 28/03/2022 to 28/03/2022 (University)
  • Going Beyond Compliance - MQF 2.0 and OBE 2.0, Non research, 08/02/2022 to 08/02/2022 (University)
  • Grant Writing Workshop , Research, 11/06/2021 to 11/06/2021 (University)
  • How to Publish in Top Tier Journals? A Social Science Perspective , Research, 19/05/2021 to 19/05/2021 (University)
  • Taylor's Academic Policies and Procedures Workshop, Non research, 23/02/2021 to 23/03/2021 (University)
  • MSO ISO 9001:2015 Internal Quality Audit (IQA) Training , Non research, 03/02/2021 to 04/02/2021 (University)
  • MSO ISO 9001:2015 Awareness Training , Non research, 02/02/2021 to 02/02/2021 (University)
  • An Introduction to Scholarly Publishing , Research, 27/10/2020 to 27/10/2020 (University)
  • Avoiding Plagiarism , Research, 30/01/2020 to 30/01/2020 (National)
  • Business Events Forum 2019 , Non research, 23/10/2019 to 23/10/2019 (National)
  • Workshop Guidelines on Writing , Research, 21/09/2019 to 21/09/2019 (National)
  • E-Grant Training , Research, 23/07/2019 to 23/07/2019 (University)
  • Workshop on Qualitative Data Analysis with Atlas.ti, Research, 29/06/2019 to 29/06/2019 (Private/Industrial Sector)
  • Atlas.ti Workshop - Data Analysis , Research, 28/06/2019 to 28/06/2019 (National)
  • 5th Future Leaders Day, Non research, 18/06/2019 to 18/06/2019 (National)
  • Malaysia Business Events Week (MBEW), Non research, 19/08/2018 to 21/08/2018 (Private/Industrial Sector)
  • Elsevier Publishing Workshop, Research, 25/07/2018 to 25/07/2018 (University)
  • Atlasti Workshop. UPM, Serdang - by Dr. Othman Talib , Research, 28/06/2018 to 28/06/2018 (University)
  • Journal Publication - Why and How? at UPM, Serdang., Research, 07/02/2018 to 07/02/2018 (University)
  • Mendeley - Reference Management Software & Researcher Network, Research, 07/02/2018 to 07/02/2018 (University)
  • Business Events Forum , Non research, 09/11/2017 to 09/11/2017 (Private/Industrial Sector)
  • Getting Published in Well-Ranked Journal Workshop , Research, 03/11/2017 to 03/11/2017 (University)
  • Publish and Flourish Workshop , Research, 26/10/2017 to 26/10/2017 (University)
  • PD day 2 (TCHT Only), Research, 24/03/2017 to 24/03/2017
  • PD Day , Non research, 24/03/2017 to 24/03/2017 (Faculty)
  • Professional Exhibition Management (PEM), Non research, 08/03/2017 to 10/03/2017 (Private/Industrial Sector)
  • HTCA PD Day 1, Research, 12/01/2017 to 13/01/2017
  • PD Day , Non research, 12/01/2017 to 13/01/2017 (Faculty)
  • Bid Workshop , Research, 06/12/2016 to 08/12/2016 (Private/Industrial Sector)
  • Microsoft Project Training , Non research, 24/08/2016 to 25/08/2016 (Private/Industrial Sector)
  • OBE Training , Non research, 18/03/2016 to 18/03/2016 (University)
  • Professional Conference Management (PCM), Non research, 11/11/2015 to 13/11/2015 (Private/Industrial Sector)
  • PD Day , Non research, 28/09/2015 to 28/09/2015 (University)
  • TIMES Housekeeping , Non research, 27/08/2015 to 27/08/2015 (University)
  • OBE Training , Non research, 06/05/2015 to 07/05/2015 (University)
  • Research Engagement , Research, 29/04/2015 to 29/04/2015 (University)
  • Students Transaction Success , Non research, 28/04/2015 to 28/04/2015 (University)
  • Messaging and Apps Learner , Non research, 27/04/2015 to 27/04/2015 (University)
  • Your TIMES Begins, Non research, 24/04/2015 to 24/04/2015 (University)
  • HR Policies , Non research, 21/04/2015 to 21/04/2015 (University)
  • Taylor's Graduate Capabilities , Non research, 20/04/2015 to 20/04/2015 (University)
  • Let's Integrate , Non research, 15/04/2015 to 15/04/2015 (University)
  • Academic Policies, Non research, 14/04/2015 to 14/04/2015 (University)
  • Teaching and Learning Support , Non research, 13/04/2015 to 13/04/2015 (University)
  • TEG and University Introduction , Non research, 10/04/2015 to 10/04/2015 (University)
  • TIMES Usage , Non research, 20/03/2015 to 20/03/2015 (University)
  • Classroom Management , Non research, 19/03/2015 to 19/03/2015 (University)
  • PD Day , Non research, 18/03/2015 to 18/03/2015 (Faculty)