• Associate Professor

  • Taylor's Graduate School of Management
    Faculty of Business & Law
  •    +60356295661
  •   filzah.mdisa@taylors.edu.my


Associate Professor Dr Filzah Binti Md Isa


Academic Qualification

  • Doctor of Business Administration, UNIVERSITI SAINS MALAYSIA, Malaysia
  • Master of Business Administration in Marketing, NORTHROP UNIVERSITY, -
  • Bachelor of Science in Business Administration, THE UNIVERSITY OF SOUTHWESTERN LOUISIANA, -

Professional Qualification

No records found

Areas of Expertise

  • Economics, Business And Management, Management, Organisational Behavior
  • Economics, Business And Management, Entrepreneurship, Women Entrepreneurs
  • Economics, Business And Management, Marketing, All Marketing Fields

Research Interest

No records found

Publications

2019
  • Postgraduate recruitment strategies of Malaysian public higher education institutions to achieve an innovative hub (SCOPUS-Indexed), International Journal of Management in Education - Article in Journals
  • Identifying the current trends and challenges of Ageing Care Centres in Malaysia, International Review of Social Science - Article in Journals
  • Ageing Centre women entrepreneurs: A Silver Bullet for Ageing Tsunami in Malaysia, SAINS HUMANIKA - Article in Journals
  • Comparison of students Perception regarding Curriculum design vs. Employability in Malaysia, Indonesia and Thailand, International Journal of Management in Education - Article in Journals
  • Overcoming the Challenge of Women Empowerment through Women Entrepreneurship in Pakistan, International Journal of Entrepreneurship and Small Business - Article in Journals
2018
  • The Effect of Space Design and Teaching Strategies on Undergraduate Students Collaborative Learning Behaviour in the Next Generation Flexible Classroom Setting: A Case Study in a Private University in Malaysia., Malaysian Journal and Learning Instruction - Article in Journals
  • The Development of Business Continuity Plan for Online Delivery: A Case Study in Malaysian Private Higher Learning Institution, Advance Science Letter - Article in Journals
  • A Game Theory And Application Of Power Strategy To Attract Voters In GE 14, E-Bangi Journal - Article in Journals
  • Postgraduate Recruitment Strategies of Malaysia HEIs to Achieve an Innovative Hub, International Journal of Management in Education (IJMIE) - Article in Journals
  • Contributing Factors of Women Entrepreneurs business growth and failure in Pakistan. International Business and Globalisation, International Journal of Business and Globalisation (IJBG) - Article in Journals
2017
  • Analyzing the Relationship Between Quality Standards Of Satisfaction And Loyalty In Jordan s Higher Education (SCOPUS-Indexed), International Journal of Research in Social Sciences (IJRSS) - Article in Journals
  • Factors influencing students intention to purchase green products: A case study in Universiti Utara Malaysia (SCOPUS-Indexed), Journal of Social Sciences and Humanities - Article in Journals
  • Determinant factors of brand loyalty in Malaysian automotive industry. (SCOPUS-Indexed), Social and Management Research Journal - Article in Journals
2016
  • The relationship between leadership, span of control, perception of islamic products and services, perception of internal service quality and the agents job satisfaction:A case of unit trust agents in johor bahru (SCOPUS-Indexed), International Review of Management and Marketing - Article in Journals
  • Upgrading Organizational Effectiveness and Management Professionalism: A Case Study of Pronadz Reka Bina Sdn. Bhd., Emerald Emerging Markets Case Studies - Article in Journals
2015
  • A Comparison of Factors Influencing Malaysia and Southern Thailand Women Entrepreneurs Success (SCOPUS-Indexed), Journal of Applied Science and Agriculture - Article in Journals
  • The Relationship Between Leadership, Span of Control and The Mediating Effect of Attitude Toward Switching Agency and Job Satisfaction: (SCOPUS-Indexed), Taylors Business Review - Article in Journals
  • Factors Influencing Southern Thai Women Entrepreneurs success (SCOPUS-Indexed), Journal of Applied Science and Agriculture - Article in Journals
  • Service Quality and Student Satisfaction in the Higher Education Sector of Thailand (SCOPUS-Indexed), Journal of Applied Science and Agriculture - Article in Journals
2014
  • Study of Perception of International Students on Quality of Malaysian Car (SCOPUS-Indexed), Malaysian Management Journal - Article in Journals
  • Attitude towards recycling among business undergraduate students in Malaysia. (SCOPUS-Indexed), American-Eurasian Journal of Sustainable Agriculture - Article in Journals
  • Leadership Styles and Leadership Traits of Gen X and Y: A Case Study in Malaysia (SCOPUS-Indexed), International Journal of Business Management and Research - Article in Journals
  • Business Intelligence and Decision Making of Successful Women Entrepreneurs in Northern States of Malaysia (SCOPUS-Indexed), International Journal of Business Management and Research - Article in Journals
  • Can Better Workplace Communication Serve to Improve Job Satisfaction and Reduce Absenteeism? A Case Study of Nilai University College Library (SCOPUS-Indexed), Asian Journal of Business and Management Sciences - Article in Journals
2013
  • A Study of Foreign Students Perception of Country of Origin Theory and Quality of Locally Made Malaysian Cars (SCOPUS-Indexed), International Business Management - Article in Journals
  • Factors Affecting Intentions To Use Banking Services In Yemen (SCOPUS-Indexed), Journal of Internet Banking and Commerce - Article in Journals
  • The Impact of Students' Attitude and Subjective Norm On the Behavioural Intention to Use Services of Banking System (SCOPUS-Indexed), International Journal of Business Information Systems - Article in Journals
  • The effectiveness of finishing school programmes from the perspectives of graduates and employers (SCOPUS-Indexed), Malaysian Journal of Learning and Instruction - Article in Journals
  • A Study of Perception of International Students on Quality of Malaysian Cars (SCOPUS-Indexed), Malaysian Management Journal - Article in Journals
2012
  • The Influence of Upline Supoprt on Change Success in Malaysian Direct Selling Industry (SCOPUS-Indexed), International Journal of Business and Management Science - Article in Journals
  • The Extent of Marketing Capability and Market Orientation in Franchise Business in Malaysia (SCOPUS-Indexed), International Journal of Business and Social Science - Article in Journals
  • Development of women entrepreneurs: The case in Malaysia. (SCOPUS-Indexed), World Journal of Social Sciences - Article in Journals
  • Critical Success Factors in Franchise Business: A Cross Analysis Among Muslim and non-Muslim Franchisors in Malaysia. (SCOPUS-Indexed), Asian Journal of Business and Mangement Science - Article in Journals
  • Development of a framework for services recovery for service industries (SCOPUS-Indexed), Journal of Global Business Advancement - Article in Journals
2011
  • Determinant Factors of Successful Franchise Business in Malaysia (SCOPUS-Indexed), International Review of Business Research Papers - Article in Journals
  • Globalization and Application of Strategic Management Model and Theories to Entrepreneurs in a Turbulent Economy (SCOPUS-Indexed), Chinese Business Review - Article in Journals
  • Mydin Transformation Focus: Leadership and Organizational Change (SCOPUS-Indexed), Emerald Emerging Case Studies. - Article in Journals
  • Change Management Initiatives and Job Satisfaction among Salespersons in Malaysian Direct Selling Industry. (SCOPUS-Indexed), Asian Business & Management - Article in Journals
2010
  • Upgrading Organizational Effectiveness and Management Professionalism: A case study of Pronadz Rekabina SB. (SCOPUS-Indexed), International Research Journal of Finance and Economics - Article in Journals
2009
  • Impact of Culture and Knowledge Acquisition to Organizational Success: Study on Chinese and Malay Small Firms (SCOPUS-Indexed), Asian Culture and History - Article in Journals
  • Distinctive Capabilities and Strategic Thrusts of Malaysia's Institutions of Higher Learning (SCOPUS-Indexed), International Journal of Marketing Studies - Article in Journals
2008
  • Positioning Malaysia as Halal Hub; Integration Role of Supply Chain Strategy and Halal Assurance System (SCOPUS-Indexed), Asian Social Science - Article in Journals
  • Impact of decision characteristics, extent of scanning and information processing capacity on investment decision making quality. (SCOPUS-Indexed), International Journal of Global Business and Economics - Article in Journals

Research

  • User centred internet of thing devices for elderly in an ambient assisted living,  Co-researcher2018 to 2020, Taylor's University
  • Issues and challenges faced by the elderly homecare centre in Malaysia,  Project Leader2017 to 2021, Taylor's University
  • Succession planning & generational change: An analysis of ageing entrepreneurs in Malaysia,  Co-researcher2017 to 2021, Taylor's University

Awards and Stewardship

No records found

Paper Presented

  • The Effect of Space Design and Teaching Strategies on Undergraduate Students Collaborative Learning Behaviour in the Next Generation Flexible Classroom Setting, Taylor's 11th Teaching and Learning Conference 2018 (TTLC 2018): Empowering Learning (CONFERENCE), ORAL PRESENTER , 22/09/2018 to 23/09/2018
  • Malaysian women entrepreneurs: Some emerging issues and challenges of entering global market, RMP International Conference in Business and Finance (RICBF 2018). (CONFERENCE), ORAL PRESENTER , 31/08/2018 to 01/09/2018
  • Personal, social, organizational factors and business performance: A qualitative analysis of women entrepreneurs in Southern Thailand, International conference on Human Capital: Workforce renewal in an era of global change (CONFERENCE), ORAL PRESENTER , 28/11/2018 to 29/11/2018
  • Strengthening brand position through employee empowerment and openness. , International conference on Human Capital: Workforce renewal in an era of global change (CONFERENCE), ORAL PRESENTER , 28/11/2018 to 29/11/2018
  • Malay Small Firms and Chinese Small Firms in Malaysia: The Role of Culture, Attitude and Knowledge Acquisition to Organizational Success, All China Economy (ACE) International Conference (CONFERENCE), ORAL PRESENTER , 15/12/2007 to 17/12/2007
  • East Coast Economic Region: Rethinking the Region, East Coast Economic Region (ECER) Regional Conference 2008 (ERC) (CONFERENCE), ORAL PRESENTER , 15/12/2008 to 17/12/2008
  • Intellectual Capital Efficiency level of Malaysian Financial Sector: Panel Data analysis (2002-2006), Knowledge Management International Conference (KMICE) (CONFERENCE), ORAL PRESENTER , 10/06/2008 to 12/06/2008
  • Decision characteristics, the extent of scanning and information processing capacity relationships: Impact on investment decision making quality, International Business Conference (IBC2008) Leveraging global management resources through transformational leadership insight and collaboration (CONFERENCE), ORAL PRESENTER , 07/08/2008 to 09/08/2008
  • Human capital and personal factors as a determinant of women career success in engineering: A proposed model, National HR Management Conference (CONFERENCE), ORAL PRESENTER , 17/08/2008 to 19/08/2008
  • Transfer mechanism and capability building: a case study at local motorcycle company, Asia Pacific Conference on Management of Technology Entrepreneurship (CONFERENCE), ORAL PRESENTER , 29/10/2008 to 29/10/2008